Our collection

Sempera is available exclusively to business professionals in the funeral industry.

After registration and approval, you’ll gain access to our business portal, where you can explore and order Sempera’s carefully curated collection.

A collection for professionals who value quality, sophistication, and attention to detail.

Business customers can place orders online after registering and having their account approved. With your personal login credentials, you’ll gain access to our business portal and our carefully curated collection.

Do you need personalized advice, or would you like to experience the collection in person first? Then visit our showroom in Enschede by appointment. We’d be happy to take the time to advise you personally and introduce you to the collection.

Our online platform is accessible 24 hours a day, 7 days a week. This means you can browse our collection and place your order at any time.

Would you like to experience our collection in person? Our showroom in Enschede is open by appointment only. This allows us to welcome you in a relaxed setting and provide the personal attention and guidance you’ve come to expect from Sempera.

At Sempera, there is no minimum order value. You can order items from our collection individually, tailored to your company’s needs.

However, we do have a free shipping threshold. For orders totaling this amount or more, Sempera provides free delivery within the Netherlands and Belgium.

Would you like to learn more about our purchase terms or the free shipping threshold? Our team would be happy to personally inform you about the options that best suit your business.

We take great care in processing, packaging, and delivering every order. This ensures that your order arrives in optimal condition and according to our agreement.

Shipping costs and terms depend on the destination, size, and nature of the order and will be discussed with you personally in advance.

Would you like more information about the options for your destination? Our team would be happy to advise you personally.

Although we pack every order with the utmost care, it is possible that an item may become damaged during shipping.

Please report the damage to the driver immediately upon receipt. Also, take clear photos of both the packaging and the item in question.

Send these photos, along with a brief description of the damage, via email to our team. We will then carefully review your report and ensure appropriate follow-up.

We believe it is important that every collaboration with Sempera is characterized by quality, care, and personalized service.

In the unlikely event that you are not satisfied, please contact us. Your report will be handled personally by our team, and we will work with you to find an appropriate solution.

You can reach us by phone at +31 (0) 53 428 08 68 or +31 6 53 42 15 00.
Of course, you can also share your complaint with us via email at info@sempera.eu.

When logging in, select “Forgot Password” and enter the email address associated with your account.

You will then receive instructions via email on how to regain access to your account. You can then change your password via “My Account.”

Absolutely. In our showroom in Enschede, we showcase a carefully curated collection from international glass studios, including hand-blown pieces from the Czech Republic and Poland and exquisite crystal from Northern Bohemia.

Our showroom is open by appointment only. This allows us to welcome you personally, offer advice, and let you explore our collection at your leisure.

Absolutely. Do you have specific preferences regarding shape, size, or style? We’d be happy to work with you to design a collection that aligns with your preferences, your business, and your target audience.

Together, we’ll put together a collection that matches the image you want to project. Please contact us to discuss the options in person.